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Critical Skills Nonprofit

Leadership Skill Training and Communication Skill Training for the Underserved

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Author: Geoffrey Tumlin

Teach Difficult People a Lesson

Difficult people make communication tough and unenjoyable. Five ideas will give your interactions with difficult people a better chance of success.

Geoffrey Tumlin September 3, 2012September 2, 2012 Uncategorized No Comments Read more

Tongue (noun, singular): Potential Weapon of Mass Destruction

Nothing causes more conversational regret than an undisciplined tongue. Six tips can help you rein in your occasionally wayward tongue.

Geoffrey Tumlin August 27, 2012August 26, 2012 Uncategorized No Comments Read more

Conversational Tip: Because Points to Why

If you want something from someone, make sure you answer the question “why.” Don’t leave people guessing about the reason behind your request.

Geoffrey Tumlin August 20, 2012August 17, 2012 Uncategorized No Comments Read more

Conversational Hokey Pokey: From Awkwardness to Rhythm

Awkwardness is common at the start of conversations, and makes people want to head for the exits. Follow these six tips to establish a smooth conversational rhythm and keep people talking with you.

Geoffrey Tumlin August 13, 2012August 12, 2012 Uncategorized No Comments Read more

The Conversation at Hand vs. the Device in Hand

It is a digital age quandary that the ability to communicate is right at our fingertips, but so too are distractions and diversions that often discourage communication. Smart choices between the conversation at hand and the device in hand can help us make the most of abundant opportunities to connect.

Geoffrey Tumlin August 6, 2012July 30, 2012 Uncategorized No Comments Read more
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“Team RWB has benefited tremendously from the far-sighted wisdom and the insightful knowledge of Critical Skills Nonprofit. The team at Critical Skills Nonprofit is a valuable partner for nonprofits of all sizes. Critical Skills Nonprofit helps good nonprofits become great—I recommend them wholeheartedly!”

-Chris Widell,
Leadership Development Director, Team RWB

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