The line between wit and sarcasm is usually so thin that it is indistinguishable. Keep your witty comments locked safely inside your head to minimize conversational damage.
Communication Crickets
Most people have a strong inclination to fill conversational gaps with words. That can be a big mistake because silence provides three major relational benefits.
The Sound of One Hand Clicking
Communication requires that our messages are received and understood, but self-expression doesn’t require either one. Avoid conflating self-expression with communication, and your clicks will have more meaning.
Communication is our Trusty Change Agent
When we change our communication, we change the way that people interact with us. This is one of communication’s most useful properties, but conditions apply. Read on for more.
Walking the Line Between Feedback and Criticism
Incident-based negative feedback can help improve work performance, but delivering negative feedback is tricky because people instinctively hate criticism. Five guidelines can help prevent your valuable feedback from getting tuned out as criticism.