A single bad communication habit can cause a staggering amount of trouble. Improve your conversations by identifying and eliminating bad communication habits.
The Meaning of This
Some of our most meaningful and most cherished communication occurs in ordinary moments. We can increase the prevalence of these moments by practicing three communication behaviors.
Prep on the GAS
Remember the acronym GAS to prepare for important conversations: identify your Goal, incorporate areas of Agreement, and know when to Stop. If the conversation matters, prep on the GAS.
Fire, Ready, Aim
Far too many people have a terrible habit of winging it through some of the most important conversations of their lives. Don’t do that. If the conversation matters, make preparation a habit.
Quitting Time
Getting what you want in a conversation is tricky business because resistance is endemic to strategic communication. It is essential to know when to pull back from a conversation that is floundering in order to conserve your goodwill, prevent relational damage, and allow your goal to survive for another day.