Don’t hand the conversational keys over to someone in no condition to drive. Neutralize harsh words with a low-intensity response.
Don’t Trump a Storyteller
Don’t steal a storyteller’s thunder. Give the story the conversational space it deserves.
Boring, but Beautiful
Boring conversations build and protect our most important relationships. Conversations that seem unremarkable turn out to be quite remarkable after all.
Outsmart Your Smartphone
We need a strategy to protect our time and attention from the hedonistic hazards of the digital superhighway. Three ideas can help.
Give Yourself a Blue Ribbon
There’s more to communication than what you say or type. Relationships often turn on words that you don’t say.