Don’t let your conversations end with a bang. Three actions minimize the damage from conversational explosions.
Stop, Drop, and Listen
Conversations can quickly and unexpectedly become heated. Stop, drop, and listen when a discussion flares up.
Slow Communication is Safe Communication
Difficult conversations can easily cause relational damage. Remember the acronym SLOW to discuss sensitive issues safely.
Tongue (noun, singular): Potential Weapon of Mass Destruction
Nothing causes more conversational regret than an undisciplined tongue. Six tips can help you rein in your occasionally wayward tongue.
Key Rules for Effective Conversational Containment
Not only is this consulting free, it is meaningful.
Here are four tips to get you started on building your containment muscle. For a discussion of why containment matters, refer to Keep Conversations from Escalating.