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Critical Skills Nonprofit

Leadership Skill Training and Communication Skill Training for the Underserved

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conversational goals

Don’t Catch My Drift

Conversational drift impedes goals. Three actions prevent drift and give your goals the best chance of success.

Geoffrey Tumlin June 24, 2013June 23, 2013 Uncategorized No Comments Read more

T is for Tangent…and Trouble

Tangents tug conversations away from their underlying purpose. If your conversation matters, there are four good reasons not to indulge tangents.

Geoffrey Tumlin December 3, 2012December 2, 2012 Uncategorized No Comments Read more

Conversational Tip: Because Points to Why

If you want something from someone, make sure you answer the question “why.” Don’t leave people guessing about the reason behind your request.

Geoffrey Tumlin August 20, 2012August 17, 2012 Uncategorized No Comments Read more

Prep on the GAS

Remember the acronym GAS to prepare for important conversations: identify your Goal, incorporate areas of Agreement, and know when to Stop. If the conversation matters, prep on the GAS.

Geoffrey Tumlin April 2, 2012July 24, 2012 Uncategorized No Comments Read more

Fire, Ready, Aim

Far too many people have a terrible habit of winging it through some of the most important conversations of their lives. Don’t do that. If the conversation matters, make preparation a habit.

Geoffrey Tumlin March 26, 2012July 24, 2012 Uncategorized No Comments Read more
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“Team RWB has benefited tremendously from the far-sighted wisdom and the insightful knowledge of Critical Skills Nonprofit. The team at Critical Skills Nonprofit is a valuable partner for nonprofits of all sizes. Critical Skills Nonprofit helps good nonprofits become great—I recommend them wholeheartedly!”

-Chris Widell,
Leadership Development Director, Team RWB

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